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Frequently Asked Questions - Food Bank Donation Program

How does the CFO Cares Program work?

The CFO Cares - Farmers to Food Banks program helps fight hunger by enabling farmers to donate their fresh chicken to local food banks in their community and across Ontario. To register a farm account(s) to the program using the online form please CLICK HERE, or call the CFO Office at (905) 637-0025 and speak with the CFO Cares Program Coordinator.  

The program works as follows:

  • Farmer registers a farm account(s) to the CFO Cares program  

  • The farm account registered in the CFO Cares program is committed to donating (700 live KG) in one of the six quota periods, in a calendar year. Donations are encouraged to be completed when a farm account has produced above 102% of their allocated kilograms.  CLICK HERE for information on over marketing controls 

  • Once a farmer is aware of a farm account’s total processed kilograms by their processor, through either the preliminary processing information or processor settlement, the farmer is responsible for notifying CFO that they wish to designate a 700KG donation in that specific quota period – within 7 days after marketing.   

  • If a farm account is in an over-production situation, and is NOT registered in the CFO Cares program, a 700KG donation may be completed for that quota period. The farm account would then commit to making a CFO Cares donation once again, in the following calendar year. 

  • The farm’s food bank donation is recorded on the farm account’s CFO Production Summary. The total KG marketed is reduced by 700KG and all associated over-marketing levies are reduced by the same amount 

  • CFO invoices the farm account at the minimum live price, in the marketed weight category  

  • Once the CFO Cares invoice is paid, the money is used to purchase wholesale chicken to deliver to the food bank  

  • CFO along with its charity partner, Feed Ontario, work together to deliver chicken to food banks across Ontario 

  • Communication with CFO to donate, may be done by telephone (905) 637-0025 or by email at 

  • Maximum donation is 700 live KG per farm account, per year as per CFC regulation 

  • Farmers who own multiple farm accounts may donate from EACH farm account 

  • Annually in January, all farm accounts registered in the previous year, will AUTOMATICALLY be renewed. All farm accounts are notified by email of the renewal and farmers wishing to remove a registered farm account may do so by contacting CFO with their request 

  • In February, Feed Ontario, or the local food bank, issues a tax receipt to the farm account for the market value amount of chicken donated. Farms are eligible for a 25% tax credit. CLICK HERE for more information on the eligible Ontario tax credit.

How do I sign up for the program?
Signing up is easy. CLICK HERE to go to the online form or call the CFO Office at (905) 637- 0025 and or request to speak with the CFO Cares Program Coordinator. You may also email to request registration in the program. Please include your contact information and CFO Connects 4-digit farm account number. 
When can I sign up for the program?
Farmers may register a farm account in the program at anytime. Farmers wishing to register a farm and donate in the same quota period are requested to commit the farm account to making a CFO Cares donation once again, in the following calendar year.  
What’s the difference between registering for the program and designating a donation?
Registering is signing up or pledging a donation to the CFO Cares program once in a calendar year. Designating a donation is when the farmer informs CFO which quota period, they would like to make the farm account’s donation – this may be completed up to 7 days after the farm’s marketing date
Can I donate to my local foodbank?

Yes, you can! Feed Ontario has food banks across Ontario. CLICK HERE to find a food bank in your community. 

If your preferred local food bank does not appear on the Feed Ontario website, CFO Cares may arrange a delivery to your preferred food bank. Donations to non-Feed Ontario members is dependent on the food bank’s capacity for storing chicken; ability to receive deliveries; and ability to provide CFO a recent public health inspection and certificate of safe food handling. Once a donation is directed to a preferred food bank, CFO works directly with the food bank to make all necessary arrangements. 

Will I receive a tax receipt?
Farms that donate receive a tax receipt for the market value of the chicken donated. Farms are eligible for a 25% tax credit. CLICK HERE for more information on the Ontario tax credit

Farm account donations received in late November or December may not be deliverable to food banks until the following calendar year. Farm accounts would therefore not be eligible for a tax receipt until the following calendar year in which the chicken was delivered. The marketed kilograms and/or any associated over marketing levies would be reduced in same quota period as the donation.
When will I receive a tax receipt?
Tax receipts are issued directly to the farm account from Feed Ontario or the local charitable food bank that received the donation.  Tax receipts are issued annually in February.
How much may I donate and how often?
Each farm account may donate700 live KG or roughly 300 birds once per calendar year.
Do I need to register a farm account for the CFO Cares program each year?
In January, all farm accounts registered in the previous year, are AUTOMATICALLY be renewed. All farm accounts are notified by email of the renewal, and farmers wishing to remove a registered farm account may do so by contacting CFO with their request to withdraw
May I donate more or less than the 300 chickens or 700 kilograms?
The maximum donation, permitted by Chicken Farmers of Canada, is 700 kilograms per farm account, per year. Due to administrative and delivery costs, CFO Cares prefers all donations to be a minimum of 400KG – any less than this amount means that the cost of delivering the donation may outweigh the value of the donation. For farmers wishing to donate less than 400KG, they may do so by using the home consumption/small donation form (Form 36).
What if I have a poor crop and cannot make my registered donation?
Your farm account’s donation may be moved to any complete quota period within the same calendar year.  
What happens if I register and don’t designate a quota period during the calendar year?
All CFO Cares registered farm accounts are committed to donating once per calendar year. If a farm account does not designate a donation during the first five quota periods of the year, the 700KG donation will automatically be deducted in the six or LAST COMPLETE quota period of the calendar year.  
May I donate more than one time per year, or spreading my donation out over several quota periods?
Farm accounts are restricted to a maximum of 700KG donation annually by the Chicken Farmers of Canada.  A single donation of 700KG is preferred to reduce the administrative and delivery costs.
Will I receive reminders to designate my donation?
Yes, email reminders will be sent to each farm account registered in the program. The Form 101 marketing week, in CFO Connects, will be used to send a reminder to consider designating the donation in that quota period if there are marketed kilograms above allocation available.
Do I need to order extra chicks?
To reach the preferred 700KG donation volume, some farmers may order additional chicks for the quota period in which they plan to donate. 
Why does CFO ask if we are willing to be recognized for our donation?
CFO is asking farmers for their permission to publicly recognize those who have donated to the CFO Cares Program.  Recognition may include such things as an invitation to an event, publication in CFO’s annual report or direct communication from the local food bank receiving the donation.  
Who can I call for more information on the program?
Please call the CFO Cares Coordinator at the CFO Head office at (905) 637-0025 or email